Client Dashboard Specialist

3 days ago


Denver, Colorado, United States FareHarbor Full time
{"title": "Client Dashboard Specialist", "description": "About the Role

FareHarbor is seeking a Client Dashboard Specialist to join our Onboarding Team in the Denver, CO office. As a key member of our team, you will be responsible for setting up, troubleshooting, and maintaining our clients' FareHarbor dashboards.

Key Responsibilities
  • Strategize and communicate with the Sales team to interpret business needs and customize dashboards
  • Work closely with Client Onboard Specialists to implement changes based on client feedback
  • Collaborate with Customer Support and Account Management teams to update existing dashboards
  • Efficiently multitask and prioritize tasks and projects
  • Stay up-to-date with new product updates and provide feedback on best practices
Requirements
  • Professional working English proficiency
  • Strong written and verbal communication skills
  • UX-focused thinking
  • Excellent problem-solving skills
  • Strong attention to detail
  • Proven experience learning and mastering new software
Bonus Points
  • Experience working with multiple software programs simultaneously
  • Experience with Google Suite and Apple OS
  • Experience in customer-facing support

FareHarbor is committed to creating a diverse environment and is an equal opportunity employer.

", "lang_code": "en-US"}

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