Client Dashboard Specialist
3 days ago
FareHarbor is seeking a Client Dashboard Specialist to join our Onboarding Team in the Denver, CO office. As a key member of our team, you will be responsible for setting up, troubleshooting, and maintaining our clients' FareHarbor dashboards.
Key Responsibilities- Strategize and communicate with the Sales team to interpret business needs and customize dashboards
- Work closely with Client Onboard Specialists to implement changes based on client feedback
- Collaborate with Customer Support and Account Management teams to update existing dashboards
- Efficiently multitask and prioritize tasks and projects
- Stay up-to-date with new product updates and provide feedback on best practices
- Professional working English proficiency
- Strong written and verbal communication skills
- UX-focused thinking
- Excellent problem-solving skills
- Strong attention to detail
- Proven experience learning and mastering new software
- Experience working with multiple software programs simultaneously
- Experience with Google Suite and Apple OS
- Experience in customer-facing support
FareHarbor is committed to creating a diverse environment and is an equal opportunity employer.
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