Site Reliability Engineering Manager

2 weeks ago

Santa Clara, California, United States Promote Project Full time

About the Company: Promote Project is at the forefront of innovation, focusing on redefining technology and enhancing the capabilities of AI. We are dedicated to creating groundbreaking solutions that push the boundaries of what is possible in computing.

Position Overview: We are seeking a Manager for Site Reliability Engineering to spearhead our cloud service team. This role involves supporting, troubleshooting, and developing generative AI-driven visual applications. As an SRE, you will oversee the interconnectivity of our systems, employing a diverse range of tools and methodologies to address various challenges. Our SRE practices emphasize product quality through proactive measures, including minimizing reactive operational tasks, conducting blameless postmortems, identifying potential outages, and implementing iterative enhancements.

Key Responsibilities:
  1. Build and mentor a team of SREs, guiding them toward achieving collective objectives.
  2. Foster a collaborative, innovative, and continuously improving culture within the SRE team.
  3. Your team will manage and support pioneering Generative AI inferencing workloads across a globally distributed environment.
  4. Ensure optimal performance and availability on both current and future GPU architectures.
  5. Work closely with service owners, architecture, research, and tools teams to achieve optimal results for AI-related challenges.
  6. Participate in an on-call rotation to monitor and support critical high-performance services across multiple cloud platforms.
  7. Communicate service KPIs, priorities, and issues to leadership while facilitating effective incident responses.
  8. Collaborate with security teams to uphold security best practices and compliance with relevant standards.
Qualifications:
  1. Advanced degree (MS or PhD) in engineering or computer science, or equivalent experience.
  2. Over 8 years of experience managing the availability and performance of critical services in a live production environment.
  3. At least 6 years of technical leadership experience, including project scoping, requirements gathering, and leading multiple engineering teams.
  4. Experience in leading engineering projects with a focus on cloud technologies (AWS/AZURE/GCP/OCI), coding, networking, and operating systems.
  5. Strong understanding of containerization and microservices architecture, particularly Kubernetes.
  6. In-depth knowledge of the Kubernetes ecosystem and best practices.
  7. Experience in managing production activities, including change management and software automation across various programming languages.
  8. Expertise in SLO/SLIs, error budgeting, and configuring complex services.
Preferred Qualifications:
  1. Experience with containerization and cloud-based deployments for AI models.
  2. Proficient coding skills in Python, Go, or similar languages.
  3. Prior experience in addressing production issues and providing on-call support.
  4. Understanding of Deep Learning, Machine Learning, and AI technologies.
  5. Familiarity with Cuda, PyTorch, TensorRT, TensorFlow, and/or Triton.

Compensation: Promote Project offers competitive salaries and a comprehensive benefits package, making it one of the most sought-after employers in the technology sector. Our teams are composed of some of the most innovative minds in the industry, working in impactful fields such as Deep Learning, Artificial Intelligence, and Autonomous Vehicles.

If you are a creative engineer who values autonomy and shares our passion for technology, we encourage you to explore this opportunity with us.

Diversity Commitment: Promote Project is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We value diversity in our workforce and do not discriminate based on any characteristic protected by law.

Company Vision: Promote Project is a leader in accelerated computing, tackling challenges that others cannot. Our advancements in AI and technology are transforming industries and making a significant impact on society.

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