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Site Reliability Engineering Manager

2 months ago

Santa Clara, California, United States Promote Project Full time

About the Company: Promote Project is at the forefront of innovation, leveraging cutting-edge technology to redefine the landscape of AI and computing. Our mission is to harness the power of advanced computing to create transformative solutions that impact various industries.

Position Overview: We are seeking a Manager of Site Reliability Engineering to spearhead our cloud service team, dedicated to supporting, diagnosing, and developing generative AI-driven visual applications. As a Site Reliability Engineer (SRE), you will oversee the interconnectedness of our systems, employing a diverse array of tools and methodologies to address a wide range of challenges. Our SRE practices are essential to maintaining product excellence, emphasizing proactive measures, thorough postmortems, and continuous enhancements, ensuring a dynamic and engaging work environment.

Key Responsibilities:
  1. Build and mentor a team of SREs, fostering an environment of collaboration and innovation.
  2. Promote a culture of continuous improvement within the SRE team.
  3. Your team will manage and support groundbreaking generative AI workloads across a globally distributed network, encompassing numerous edge locations and major cloud service providers.
  4. Optimize performance and availability on both current and future GPU architectures.
  5. Collaborate with service owners, architecture, research, and tools teams to achieve optimal outcomes for AI challenges.
  6. Participate in an on-call rotation, monitoring and supporting critical high-performance services across multi-cloud environments.
  7. Communicate service KPIs, priorities, and issues to leadership while driving effective incident responses.
  8. Work alongside security teams to implement best practices and ensure compliance with relevant standards.
Qualifications:
  1. Master's or PhD in an engineering or computer science-related discipline, or equivalent experience.
  2. A minimum of 8 years of experience managing end-to-end availability and performance of significant services in a live production environment, either as an SRE or Service Owner.
  3. At least 6 years of technical leadership experience, including project scoping, requirements gathering, and influencing multiple engineering teams.
  4. Experience leading engineering initiatives with a focus on cloud technologies (AWS/AZURE/GCP/OCI), coding, networking, operating systems, and storage.
  5. Strong understanding of containerization and microservices architecture, particularly Kubernetes.
  6. Extensive knowledge of the Kubernetes ecosystem and best practices.
  7. Lead significant production activities, including change management, post-mortem reviews, and software automation across various programming languages (Python, Golang) and technologies (CI/CD auto-remediation, alert correlation).
  8. Proficient in understanding SLO/SLIs, error budgeting, KPIs, and configurations for complex services.
Preferred Qualifications:
  1. Experience with containerization and cloud-based deployments for AI models.
  2. Strong coding skills in Python, Go, or similar languages.
  3. Prior experience managing production issues and providing on-call support.
  4. Knowledge of Deep Learning, Machine Learning, and AI.
  5. Familiarity with Cuda, PyTorch, TensorRT, TensorFlow, and/or Triton.

Compensation: Promote Project offers competitive salaries and a comprehensive benefits package, making it one of the most sought-after employers in the technology sector. Our teams consist of some of the most innovative minds in the industry, working in impactful fields such as Deep Learning, Artificial Intelligence, and Autonomous Vehicles.

If you are a creative engineer who thrives in an autonomous environment and shares our passion for technology, we encourage you to explore this opportunity. Your base salary will be determined based on your experience and the compensation of employees in similar roles. Equity and benefits are also part of the compensation package.

Promote Project is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We value diversity in our workforce and do not discriminate based on any characteristic protected by law.

At Promote Project, we are dedicated to pioneering accelerated computing to tackle challenges that others cannot. Our work in AI and the metaverse is transforming industries and making a profound impact on society.