Customer Service Representative

1 month ago


Jacksonville, Florida, United States Randstad Full time
Job Summary

Randstad is seeking a highly skilled Customer Service Representative to join our team in a large banking and financial institution. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients and internal partners.

Key Responsibilities
  • Provide clear, complete, and accurate responses to client inquiries and requests.
  • Deliver quality service by providing effective and efficient operations support for internal business partners and external customers.
  • Manage risk by accurately authenticating clients and adhering to policy and procedures.
  • Navigate through multiple applications and tools to understand policy and procedures, gain clarity on various products and services, and resolve issues with client accounts.
  • Display passion, commitment, and deliver an experience that improves our customers' financial lives.
Requirements
  • 2 years of experience in customer service or a related field.
  • Experience level: Experienced.
About Randstad

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Equal Opportunity Employer

Randstad is an equal opportunity employer and welcomes people of all abilities. We are committed to providing a fair and inclusive hiring and interview process for all applicants.



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