Customer Service Representative
3 days ago
Job Title: Customer Service Representative
**Job Summary:**
We are seeking a highly skilled and motivated Customer Service Representative to join our team at HonorVet Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to ADT customers through phone calls. You will work from the comfort of your own home, using your own equipment, and will be required to have a reliable internet connection, a computer with a minimum of 16GB of RAM, and a USB headset that is Avaya compatible.
**Responsibilities:**
* Answer phone calls from ADT customers and provide assistance with their queries and concerns
* Transfer calls to the appropriate department as needed
* Ensure that all customer interactions are handled in a professional and courteous manner
* Meet or exceed performance metrics and quality standards
**Requirements:**
* High school diploma or equivalent required
* 1+ year of call center experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet productivity standards
* Reliable internet connection and computer with minimum specifications
**What We Offer:**
* Competitive hourly rate
* Opportunities for career advancement
* Flexible scheduling
**How to Apply:**
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you
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