Customer Service Representative
4 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at HonorVet Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, ensuring that their needs are met and exceeded.
Responsibilities:- Answer phone calls from potential and existing ADT customers, gathering information to determine their needs and transferring them to the appropriate department.
- Ensure that all candidates meet the minimum system requirements, including internet service, a Core i3 processor, 16GB of RAM, and a Windows 10 or Windows 11 operating system.
- Provide a positive and enthusiastic experience for all customers, ensuring that their calls are handled efficiently and effectively.
- Work a schedule that ends no later than 10 pm Eastern Time, either Sunday-Thursday or Tuesday-Saturday.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Basic knowledge of computer applications.
- Ability to work in a fast-paced environment and meet productivity standards.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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