Customer Service Representative

4 days ago


Jacksonville, Florida, United States HonorVet Technologies Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at HonorVet Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, ensuring that their needs are met and exceeded.

Responsibilities:
  • Answer phone calls from potential and existing ADT customers, gathering information to determine their needs and transferring them to the appropriate department.
  • Ensure that all candidates meet the minimum system requirements, including internet service, a Core i3 processor, 16GB of RAM, and a Windows 10 or Windows 11 operating system.
  • Provide a positive and enthusiastic experience for all customers, ensuring that their calls are handled efficiently and effectively.
  • Work a schedule that ends no later than 10 pm Eastern Time, either Sunday-Thursday or Tuesday-Saturday.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of computer applications.
  • Ability to work in a fast-paced environment and meet productivity standards.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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