Insurance Sales and Customer Service Representative

4 weeks ago


Renton, Washington, United States Ej Silvers - State Farm Agent Full time
Job Summary

The State Farm Agent Intern will assist the agent and team in various tasks related to insurance sales, customer service, and business operations. This role provides an opportunity to learn about the insurance industry, develop professional skills, and gain practical experience.

Key Responsibilities:
  • Sales Support:
    • Assist in generating insurance quotes and preparing proposals for clients.
    • Support the sales team in meeting and exceeding sales targets.
    • Participate in sales meetings and training sessions.
  • Customer Service:
    • Provide excellent customer service by addressing client inquiries and resolving issues.
    • Assist clients with policy changes, billing questions, and claims processing.
    • Maintain accurate and detailed client records.
  • Marketing and Outreach:
    • Assist in executing marketing campaigns and outreach efforts to attract new clients.
    • Participate in community events and networking activities to promote State Farm services.
    • Develop social media content and other marketing materials.
  • Administrative Tasks:
    • Perform general office duties, including filing, data entry, and managing correspondence.
    • Assist in maintaining office supplies and organizing workspaces.
    • Schedule appointments and manage the agent's calendar.
  • Learning and Development:
    • Participate in training programs and workshops to gain knowledge about insurance products and services.
    • Study for and work towards obtaining necessary insurance licenses.
    • Learn about State Farm policies, procedures, and compliance standards.
Qualifications:
  • Education:
    • High school diploma or equivalent required; currently pursuing or recently completed a bachelor's degree in business, finance, marketing, or a related field preferred.
  • Licensing:
    • Willingness to study for and obtain necessary state insurance licenses during the internship.
  • Experience:
    • Previous experience in customer service, sales, or administrative roles is a plus but not required.
  • Skills:
    • Strong communication and interpersonal skills.
    • Ability to build and maintain client relationships.
    • Good organizational and time management abilities.
    • Proficiency with Microsoft Office Suite and basic computer skills.
  • Personal Attributes:
    • Motivated and eager to learn about the insurance industry.
    • High level of integrity and professionalism.
    • Strong work ethic and a positive attitude.
    • Ability to work well in a team environment.
Working Conditions:
  • Primarily office-based with standard business hours.
  • May require occasional attendance at community events or networking activities outside of regular hours.
  • Potential for a flexible schedule to accommodate academic commitments.
Compensation:
  • Hourly wage or stipend, depending on the internship program.
  • Potential for performance-based incentives or bonuses.
  • Opportunities for professional development and career advancement.


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