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Insurance Services Coordinator
1 month ago
At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As a key member of our office staff, you'll play a vital role in delivering exceptional customer service and supporting the growth of our business.
Key Responsibilities:- Customer Service: Provide top-notch service to our customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Policy Administration: Process insurance policy changes and updates, ensuring accuracy and efficiency in our systems.
- Phone and Email Support: Handle incoming and outgoing phone calls and emails, providing clear and concise information to our customers.
- File Maintenance: Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
- Quote and Application Processing: Prepare and process insurance quotes and applications, working closely with our team to ensure seamless execution.
- Team Collaboration: Work collaboratively with our team members to achieve office goals and objectives.
- Product Promotion: Promote and cross-sell insurance products and services, identifying opportunities to grow our business.
- Claims Support: Assist with claims processing and follow-up, ensuring timely resolution of customer issues.
- Professional Development: Stay up-to-date on insurance industry trends and regulations, attending training sessions and meetings as required.
We're looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and supporting the growth of our business. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.