Senior Customer Engagement Analyst

6 days ago


Chicago, Illinois, United States TransUnion Full time
About the Role

We are seeking a highly skilled Senior Customer Engagement Analyst to join our team at TransUnion. As a key member of our organization, you will be responsible for analyzing customer business requirements and developing end-to-end processing solutions that meet their needs.

Key Responsibilities
  • Contribute to the full system lifecycle, including client and sales engagement, requirements gathering, and solution delivery.
  • Assist the technical team in developing solutions that include design, setup, test, delivery, and documentation.
  • Validate batch fulfillment system setup and output based on customer requirements, including direct customer communication to audit results.
  • Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery.
What We Offer

As a Senior Customer Engagement Analyst at TransUnion, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a range of benefits, including flexible time off, paid time off, tuition reimbursement, and a comprehensive benefits package.

We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. If you are a motivated and results-driven individual who is passionate about customer engagement, we encourage you to apply for this exciting opportunity.



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