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Customer Engagement Senior Analyst

2 months ago

Chicago, Illinois, United States TransUnion Full time
About the Role

We are seeking a highly skilled Sr Analyst, Customer Engagement to join our team at TransUnion. As a key member of our organization, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Contribute to the full system lifecycle, including client and sales engagement, requirements gathering, and solution delivery.
  • Assist the technical team in developing end-to-end processing solutions, including design, setup, testing, and documentation.
  • Validate batch fulfillment system setup and output, based on customer requirements, and communicate directly with customers to audit results.
  • Analyze and interpret how industry changes will impact program execution, fulfillment, and solution delivery.
What We Offer

As a Sr Analyst, Customer Engagement, you will enjoy a range of benefits, including:

  • Flexible time off and paid time off for non-exempt associates.
  • Tuition reimbursement and additional parental leave with gradual return.
  • Adoption assistance, fertility coverage, and spousal and domestic partner benefits.
  • Charity gift matching, employee stock purchase plan, and retirement contributions with employer match.
  • Organizational growth potential through our online learning platform with guided career tracks.
  • Access to TransUnion's Employee Resource Groups.
About TransUnion

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law.