Automotive Operations Manager

1 day ago


Austin, Texas, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision Centers is seeking a highly skilled and experienced General Manager to oversee the daily operations of our Service Center in South Austin. As a key member of our leadership team, you will be responsible for ensuring the efficient and profitable operation of our center, while maintaining the highest level of customer satisfaction.

Key Responsibilities
  • Oversee the overall operation of the Service Center, including risk management, teammate development, client metrics, production, and administration.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Recruit, train, and develop a high-performing team of technicians and support staff.
  • Monitor and analyze financial performance metrics, including sales, profitability, and customer satisfaction.
  • Ensure compliance with industry standards, regulations, and company policies.
Requirements
  • 3+ years of management experience in the automotive industry or a related field.
  • Valid driver's license and eligibility for company insurance coverage.
  • Ability to pass pre-employment screenings, including background and MVR checks.
Preferred Qualifications
  • Advanced understanding of collision estimatics and OEM procedures.
  • Experience with I-CAR and ASE certifications.
  • Ability to provide exceptional customer service and lead by example.
What We Offer
  • Competitive salary and bonus structure.
  • Benefits package, including medical, dental, and vision coverage.
  • Paid vacation and holidays.
  • Career growth opportunities and professional development.


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