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Automotive Service Manager

2 months ago

Austin, Texas, United States Mavis Tire Supply Full time
About the Position

The Automotive Service Manager is responsible for the efficient operation of the repair shop at Mavis Tire Supply. This includes scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations, the safety of personnel, and housekeeping of the shop.

Key Responsibilities:

  • Scheduling and managing the work of mechanics/technicians
  • Ordering parts and materials
  • Ensuring quality and timely completion of jobs
  • Maintaining a safe and clean work environment
  • Communicating with customers and store management

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and under-car repair services needed. This is a sales-oriented position requiring prior sales experience in products/services requiring up-selling techniques. Knowledge of repairs and the automotive industry is a plus. Excellent interpersonal skills are required to be successful; as well as outgoing, personable, and success-oriented.

Key Responsibilities:

  • Assisting customers with tire selections and under-car repair services
  • Providing sales and customer service
  • Upselling and cross-selling products and services
  • Maintaining a high level of customer satisfaction
  • Working with store management to achieve sales and customer service goals

Employee Benefits

Mavis Tire Supply offers a competitive compensation package, including weekly pay, incentive compensation, and a comprehensive benefits program. Our benefits include:

  • Health, dental, and vision insurance
  • A 401(k) retirement savings plan with employer match
  • Paid vacations and paid time off
  • Paid holidays
  • Life insurance
  • On-the-job training and opportunities for career growth and advancement

Qualifications

To be eligible for the position of Automotive Assistant/Service Manager, you must:

  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have 1 year of experience and/or training in automotive parts and/or tire sales, automotive repairs/maintenance, or any combination of education, training, and experience that demonstrates the ability to perform the duties and responsibilities of the position