Automotive Service Center Manager
1 week ago
KwikKar Automotive Services is searching for a dedicated and experienced Automotive Service Center Manager to lead our team in Austin, Texas.
As the manager, you will play a vital role in ensuring exceptional customer service, overseeing all aspects of vehicle maintenance, and driving operational efficiency within our busy automotive facility.
Responsibilities:
- Provide outstanding customer service by greeting customers, understanding their needs, and delivering clear explanations of services and pricing.
- Supervise and mentor a team of technicians, fostering a positive and productive work environment.
- Oversee the execution of a wide range of automotive maintenance services, including oil changes, fluid flushes, filter replacements, tire rotations, and inspections.
- Ensure adherence to safety protocols and industry best practices throughout all service operations.
- Maintain accurate records of customer interactions, service performed, and inventory levels.
- Collaborate with the team to identify opportunities for process improvement and enhance overall operational efficiency.
Qualifications:
- Proven experience in a management role within the automotive repair industry.
- Strong understanding of various vehicle makes and models, as well as common maintenance procedures.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively both independently and as part of a team.
- A valid driver's license and clean driving record are required.
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