HCM Client Service Consultant
11 hours ago
We are seeking a highly skilled and motivated Client Service Consultant to join our team at ADP. As a Client Service Consultant, you will be the front-line for solving client challenges, including issue resolution, answering questions, and providing training on ADP technology.
Key Responsibilities- Research, troubleshoot, and resolve ADP/client application issues in areas such as system setup, product functionality, and general client inquiries.
- Analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures.
- Communicate with clients and representatives to resolve issues, set priorities, and provide prompt follow-up.
- Provide solutions to issues and questions, and help build client understanding around ADP products' value.
- Prior client service or systems integration experience.
- College degree preferred, but not required. Relevant experience and skills are more important.
- Experience in HR, Payroll, Benefits, and/or Time is a plus.
- Be yourself in a culture that values equity, inclusion, and belonging.
- Belong by joining one of our Business Resource Groups to connect globally with networks and allies.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest with best-in-class benefits starting on Day 1.
- Focus on your mental health and well-being.
- Join a company committed to giving back and generating a lasting, positive impact.
ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.
We are committed to an inclusive, diverse, and equitable workplace and provide equal employment opportunities regardless of any protected characteristic.
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