HCM Client Service Consultant

11 hours ago


Tempe, Arizona, United States ADP Full time
About the Role

We are seeking a highly skilled and motivated Client Service Consultant to join our team at ADP. As a Client Service Consultant, you will be the front-line for solving client challenges, including issue resolution, answering questions, and providing training on ADP technology.

Key Responsibilities
  • Research, troubleshoot, and resolve ADP/client application issues in areas such as system setup, product functionality, and general client inquiries.
  • Analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures.
  • Communicate with clients and representatives to resolve issues, set priorities, and provide prompt follow-up.
  • Provide solutions to issues and questions, and help build client understanding around ADP products' value.
Requirements
  • Prior client service or systems integration experience.
  • College degree preferred, but not required. Relevant experience and skills are more important.
  • Experience in HR, Payroll, Benefits, and/or Time is a plus.
What You'll Love About Working Here
  • Be yourself in a culture that values equity, inclusion, and belonging.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest with best-in-class benefits starting on Day 1.
  • Focus on your mental health and well-being.
  • Join a company committed to giving back and generating a lasting, positive impact.
About ADP

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We are committed to an inclusive, diverse, and equitable workplace and provide equal employment opportunities regardless of any protected characteristic.



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