Telecom/Network Technologist Supervisor

1 week ago


New York, New York, United States State of Delaware Full time
Job Summary

The State of Delaware is seeking a highly skilled and experienced IT professional to fill the role of Telecom/Network Technologist Supervisor. This position will be responsible for leading a team of Service Desk Technicians and providing technical expertise in the installation, maintenance, and support of IT infrastructure.

Key Responsibilities
  • Lead a team of Service Desk Technicians in providing technical support and resolving IT issues.
  • Provide technical expertise in the installation, maintenance, and support of IT infrastructure, including computer networks, servers, and peripherals.
  • Assist in the development and implementation of IT policies and procedures.
  • Collaborate with other IT teams to ensure seamless integration of services.
  • Supervise and mentor junior technicians to ensure they have the necessary skills and knowledge to perform their duties.
Requirements
  • Three years of experience in IT infrastructure management, including experience with computer networks, servers, and peripherals.
  • Experience in supervising and mentoring junior technicians.
  • Strong technical skills, including knowledge of Microsoft operating systems and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Preferred Qualifications
  • Experience with IT service management frameworks, such as ITIL.
  • Knowledge of IT asset management and inventory control.
  • Experience with network security and compliance.
Working Conditions

This position is statewide and can be primarily located in the City of Wilmington (New Castle County), Dover (Kent County) or Georgetown (Sussex County). The successful candidate will be required to work in a fast-paced environment and be able to lift and transport equipment weighing up to 50 pounds.

Benefits
  • Full-time employees are eligible for free parking.


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