Alarm Monitoring Specialist

2 weeks ago


Honolulu, Hawaii, United States Securitas Electronic Security Full time
Job Summary

We are seeking a highly skilled Alarm Monitoring Operator to join our team at Securitas Electronic Security. As an Alarm Monitoring Operator, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

Key Responsibilities
  • Respond to all incoming alarm signals in our automation software according to documented procedures.
  • Notify the authorities and customers as necessary.
  • Log all information into the automation system immediately and accurately.
  • Answer the multi-line telephone system.
  • Ensure confidentiality of customer information at all times.
Requirements
  • High School Diploma required, some college preferred.
  • 1-3 years' work experience.
  • Type 30+ words per minute.
  • Ability to prioritize and multitask.
  • Ability to follow written and verbal instructions.
  • Good interpersonal communication and organizational skills.
  • A positive attitude of teamwork and continuous improvement.
What We Offer
  • Alarm Monitoring Operator Pay Progression Program.
  • Opportunity for annual merit pay increases.
  • Paid company training.
  • Medical, Dental, Vision, and Life Insurance.
  • Company Paid Short Term and Long-Term Disability.
  • 401K with 60% Match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Educational Assistance.
  • Exceptional growth opportunities.
  • Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



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