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Security Operations Specialist

2 months ago

Honolulu, Hawaii, United States Zeus Fire and Security Full time
{"title": "Security Operations Specialist", "content": "About the Role

The Security Operations Specialist provides critical support to our customers by ensuring the security features of their alarm systems are functioning properly and responding to any issues that may arise. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Respond to alarm signals and diagnose malfunctions
  • Communicate with customers to resolve issues and provide updates
  • Work with internal teams to ensure timely and effective resolution of customer issues
  • Maintain accurate records of customer interactions and system status
Requirements
  • High school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and prioritize tasks effectively
  • Familiarity with alarm systems and customer service software
What We Offer

As a Security Operations Specialist at Zeus Fire and Security, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

", "lang_code": "en-US"}