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Security Solutions Specialist

2 months ago

Honolulu, Hawaii, United States Alert Alarm and National Fire Protection (Alert Alarm) Full time
Job Description

About Us

Alert Alarm and National Fire Protection (Alert Alarm) has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island, and Kauai, we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

Role Overview

Responsible for selling security systems that match clients seeking peace of mind with the equipment and services that provide optimal surveillance.

Key Responsibilities

  • Procuring leads and speaking with potential customers.
  • Representing our product, analyzing the needs of the customer, and drafting an agreement to move forward with the installation of a new security system.
  • After a successful transaction, sales agents follow through with all necessary paperwork, documentation, and provide post-sales support to proceed smoothly.
  • Providing customer service duties that prevent new customers from getting cold feet after signing a contract.
  • Traveling to residences and places of business to provide an accurate assessment of client needs.

Requirements and Qualifications

  • High School Diploma, marketing, business, or related degree preferred.
  • Knowledge of trends and equipment within the security industry.
  • Demonstrated communication and persuasion skills and expertise in security equipment and installations.
  • CRM experience preferred.
  • Microsoft Office experience.

Additional Qualifications

  • Excellent time management, planning, and forward-thinking skills.
  • Self-motivated and a professional attitude.
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Must possess good decision-making skills, be very organized, and detail-oriented.
  • Strong listening, written, and verbal communications skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Work Requirements

  • Visit locations of possible installation of security systems.
  • Works in an air-conditioned office for 30% of the time.

The salary range starts at $36,000, plus commission.

We offer a full benefits package including health, dental, and eye insurance, STD, Life Insurance, a 401k savings plan, paid-time-off benefits, paid holidays, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance.

We are a proud Equal Opportunity Employer

EEOC Statement

Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.