Security Operations Specialist

5 days ago


Honolulu, Hawaii, United States Alert Alarm and National Fire Protection (Alert Alarm) Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Operations Specialist to join our team at Alert Alarm and National Fire Protection (Alert Alarm). As a key member of our security operations team, you will be responsible for providing exceptional customer service and ensuring the security and safety of our customers.

About the Role:

The Security Operations Specialist will be responsible for:

  • Responding to security alarms and issues in a timely and professional manner
  • Providing excellent customer service and support to our customers
  • Working closely with our security team to ensure the safety and security of our customers
  • Documenting events and incidents for historical records
  • Staying up-to-date with industry developments and best practices in security operations

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and familiarity with CRM systems

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about security and customer service, we encourage you to apply for this exciting opportunity.

Alert Alarm and National Fire Protection (Alert Alarm) is an equal opportunity employer and welcomes applications from diverse candidates.



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