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Customer Service Ambassador

2 months ago

Meridian, Mississippi, United States Tide Cleaners Full time
Job Overview

Tide Cleaners is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services.

Key Responsibilities:

  • Customer Interaction: Greet customers in a friendly and professional manner, answer customer inquiries about our services and pricing, and process customer orders accurately and efficiently.
  • Issue Resolution: Handle customer complaints and resolve issues in a timely manner, ensuring a positive experience for our customers.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all safety and security procedures.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • Communication Skills: Strong communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Attention to Detail: Strong attention to detail and accuracy, with the ability to multitask and prioritize in a fast-paced environment.
  • Availability: Availability to work flexible hours, including evenings and weekends, with a focus on accommodating customer needs.
  • Education: No high school diploma required, but a strong desire to learn and grow with our company.

What We Offer:

  • Competitive Compensation: Competitive hourly rate with opportunities for advancement.
  • On-the-Job Training: Comprehensive training program to ensure success in the role.
  • Flexible Scheduling: Flexible scheduling to accommodate your school schedule and other commitments.