Customer Service Representative

2 months ago


Meridian, Mississippi, United States Tide Cleaners Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Tide Cleaners.

Job Summary: As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services.

Responsibilities:

  • Customer Service: Greet customers in a friendly and professional manner, answer customer inquiries about our services and pricing, and process customer orders accurately and efficiently.
  • Problem-Solving: Handle customer complaints and resolve issues in a timely manner, maintaining a positive and professional attitude.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all safety and security procedures.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: 1+ years of customer service experience.
  • Skills: Excellent communication and interpersonal skills, strong attention to detail and accuracy, ability to multitask and prioritize in a fast-paced environment.
  • Availability: Availability to work flexible hours, including evenings and weekends.

We offer competitive compensation, on-the-job training, and opportunities for advancement within the company. If you are looking for a part-time or full-time job that offers flexibility, on-the-job training, and a fun and positive work environment, please submit your resume for consideration.



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