Customer Service Manager

4 weeks ago


Meridian, Mississippi, United States CBH Homes Full time
Customer Service and Storage Facility Manager

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Storage Facility Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing the day-to-day operations of our storage facility, and promoting rentals and sales of products.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage the facility, ensuring it is clean, organized, and secure, and that security systems are functioning properly.
  • Promote rentals and sales of products, such as locks, and follow up with potential customers to confirm moving dates and secure storage units.
  • Process paperwork and invoices, handle payment processing, and maintain accurate records.
  • Achieve and maintain monthly goals by limiting discounts and late fees.
  • Physically capable of lifting up to 30lbs and available to work weekends.
About CBH Homes

CBH Homes is a leading homebuilder in Idaho, committed to building dreams for Idahoans since 1992. As a proud member of the community, we support local organizations and nonprofits, and we're passionate about creating exceptional rental communities.

Benefits:
  • Competitive hourly rate: $16.00 - $18.00 per hour.
  • 100% employer-paid quality health care plan, including medical, dental, and vision.
  • Holiday pay and paid time off.
  • Quarterly bonus program and 401k+ employer match.
  • Growth opportunities and a chance to be part of a dynamic team.


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