Sales Operations Director

3 weeks ago


Los Angeles, California, United States Goodwin Recruiting Full time
Job OverviewWe are seeking a highly skilled Sales Operations Manager to join our team at Goodwin Recruiting. As a Sales Operations Manager, you will play a critical role in driving sales growth by equipping our sales team with the necessary tools and ensuring seamless sales processes. This is a fantastic opportunity to leverage your expertise in sales operations and make a meaningful impact on our business.Key Responsibilities
  • Develop and implement effective training programs to enhance sales team performance
  • Collaborate with sales and account managers to track team progress and address issues
  • Oversee pricing accuracy in our AS400 system across multiple markets
  • Manage sales workflows, including order processing, contract administration, and customer rebate programs
  • Direct a team of analysts to identify sales growth opportunities through data analysis
  • Handle escalated customer complaints and resolutions
  • Act as a liaison between sales operations and departments like Accounting, Credit, Quality, Production, and Logistics
  • Pursue professional development relevant to the role
  • Provide timely performance evaluations for direct reports
Requirements
  • Bachelor's degree in business, marketing, or a related field
  • 5 to 7 years of experience in sales operations with proven leadership skills
  • Strong knowledge of sales technologies and training program design
  • Excellent analytical skills for data-driven decision-making
  • Strong communication and collaboration abilities with a cross-functional focus
  • Ability to adapt to changing priorities and handle multiple tasks effectively
About Goodwin RecruitingGoodwin Recruiting is a full-service recruiting agency that was founded in hospitality. We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.

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