Sales & Marketing Coordinator

4 weeks ago


Nashville, Tennessee, United States Aimbridge Hospitality Full time
Job Summary

As a Sales & Marketing Coordinator at Aimbridge Hospitality, you will play a vital role in assisting the Director of Sales and Sales Managers in achieving customer satisfaction. Your responsibilities will include performing clerical and administrative duties related to guest and hotel communications, as well as light selling duties to small groups and functions.

The ideal candidate will have a high school diploma or equivalent, with a preference for college coursework in a related field. Experience in a hotel or related field is also a plus. You will be proficient in Microsoft operating systems, including OnQ and Sales Pro Enterprise, and possess excellent communication and problem-solving skills.

Responsibilities
  • Assist Director of Sales and Sales Managers in obtaining customer satisfaction
  • Perform clerical and administrative duties related to guest and hotel communications
  • Conduct light selling duties to small groups and functions
  • Oversee all aspects of marketing, including advertising, website, agency management, and collateral production
  • Maintain sales files in an organized fashion and as per specified standards
  • Assist managers on creative projects, including proposals, direct mail pieces, invitations, and special events
  • Maintain timely and effective paper flow and communication within the department and to other departments
  • Quote prices for meeting inquiries and work with Sales leadership to handle small groups and meetings
  • Work with Sales leadership to detail upcoming functions, obtain guarantees, and confirm arrangements
  • Distribute BEOs, changes, rooming lists, signed contracts, revisions, and other necessary documents to appropriate departments
  • Assist guests and clients with small changes requests and complete necessary paperwork for managers
  • Conduct site inspections for the department as needed
  • Enter group pickup in sales pro daily and enter preferred production in sales pro monthly
  • Maintain constant paper flow of thank you letters for groups/functions and distribute accordingly to departments and maintain in files
  • Monitor and order office supplies and sales collateral to ensure proper stocking
  • Call clients for guarantee numbers for functions 72 hours prior, create/close house accounts, and complete AV orders
  • Organize in-house deliveries, amenities, welcome letters, transportation schedules, and other necessary items as needed
  • Attend Sales Meetings and take minutes, type, and distribute accordingly
  • Perform other duties as assigned by DOS specific to the respective property
Requirements
  • High school diploma or equivalent
  • College coursework in a related field preferred
  • Experience in a hotel or related field preferred
  • Proficient in Microsoft operating systems, including OnQ and Sales Pro Enterprise
  • Excellent communication and problem-solving skills
Benefits
  • Competitive benefits package
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401k retirement plan


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