Sales and Marketing Director

4 weeks ago

Nashville, Tennessee, United States HCAOA Full time
Sales and Marketing Manager

Right at Home Nashville, a Best of Homecare Employer of the Year winner, seeks a highly motivated and experienced Sales and Marketing Manager to promote sales and create a positive identity for the company through promotional materials and personal visits.

The ideal candidate will be responsible for increasing care hours, developing a profitable referral source pipeline, and gaining market share. Key duties and responsibilities include:

  • Communicating effectively with team members and referral sources.
  • Articulating the company's vision and standards.
  • Keeping team members and referral sources informed.
  • Communicating market share strategy to the team.
  • Generating new solutions to problems or suggesting innovative improvements to current processes.
  • Creating promotional materials as needed.
  • Investigating the competitive landscape and identifying opportunities to gain market share.
  • Pre-planning weekly sales activities.
  • Categorizing referral sources by profitability.
  • Maintaining up-to-date competitive files, charges, and pay rates.
  • Maintaining all sales activity in the Customer Relationship Manager database.
  • Maximizing efficiency and cost-effectiveness in daily activities.
  • Tuning in to the opinions, feelings, and needs of people.
  • Understanding the impact of one's behavior on others and being patient and empathetic.
  • Letting others speak and actively listening to address specific needs.
  • Building and maintaining trusting relationships with all stakeholders.
  • Building a referral pipeline by nurturing genuine relationships.
  • Exhibiting friendliness, a sense of humor, genuineness, and a caring nature.
  • Even when frustrated, treating people with respect.
  • Being energized by developing and meeting annual sales goals.
  • Establishing new sales opportunities.
  • Passionately striving to achieve positive results.
  • Conveying a strong need to win.
  • Having a reputation for not giving up.
  • Continuously asking for the business.
  • Leveraging the competitive environment to gain market share.
  • Presenting ideas and data that outline new service opportunities and sales potential.
  • Representing the agency in the community.
  • Exhibiting dynamism, enthusiasm, charisma, excitement, and a positive 'can-do' attitude.
  • Participating in educational opportunities in healthcare.
  • Coordinating sales activity with all office staff to ensure appropriate follow-up.
  • Being highly knowledgeable in the agency's service lines, service fees, and client base.
  • Proposing services and instituting contractual agreements with clients.

Knowledge, Skills, and Abilities:

  • High school graduate or equivalent with two years of business experience.
  • Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
  • Knowledge of common medical terminology.
  • Able to work independently, demonstrating sound judgment.
  • Read, write, speak, and understand English as needed for the job.
  • Be available as required for on-call duty outside of normal office hours.

Working Conditions:

Professional office environment and in-home settings with regular sitting and considerable walking or standing requirements.

Benefits:

  • Competitive Pay
  • Company Car
  • Bonus Program
  • Health/Dental/Life Insurance
  • Paid Time Off
  • Advancement Opportunity

Right at Home's mission is to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined, and focused on improving the quality of life for others.

To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

  • We promise to help you become the best you can be. We will equip you as a professional by providing best-in-class training and investing in your professional development.
  • We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
  • We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients.
  • We promise to celebrate your success. We will appreciate the work you do, recognize above-and-beyond efforts, and reward you with competitive pay.

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