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Grocery Department Manager

2 months ago

Westport, Connecticut, United States Balducci's Full time
Full-Time Hourly Grocery Supervisor at Balducci's

**Job Summary:**

We are seeking a highly skilled and experienced Grocery Supervisor to join our team at Balducci's. As a key member of our Grocery Department, you will be responsible for maintaining the highest standards of customer service, product quality, and store appearance.

**Key Responsibilities:**

  • **Assist the Grocery Department Manager** in overseeing daily operations, including receiving and stocking merchandise, maintaining store displays, and ensuring excellent customer service.
  • **Supervise and train** Grocery associates to ensure they have the necessary skills and knowledge to provide exceptional customer service and maintain a clean and organized store environment.
  • **Maintain a high level of product knowledge** to effectively assist customers with their shopping needs and provide recommendations on products.
  • **Collaborate with the Grocery Department Manager** to develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall shopping experience.
  • **Ensure compliance** with company policies, procedures, and regulatory requirements.
  • **Perform other duties** as assigned by the Grocery Department Manager.

**Requirements:**

  • **Previous supervisory experience** in a retail or grocery environment.
  • **Excellent communication and interpersonal skills** to effectively interact with customers, associates, and management.
  • **Strong problem-solving and analytical skills** to resolve customer complaints and improve store operations.
  • **Ability to work in a fast-paced environment** and adapt to changing priorities and deadlines.
  • **Basic computer knowledge** and proficiency in using point-of-sale systems and other retail software.

**Balducci's is an Equal Opportunity Employer**. Employment is contingent upon successful completion of a background investigation.