Deputy Manager

Brown Harris Stevens Residential Sales, LLC is a premier luxury real estate firm, boasting a legacy of excellence and a commitment to professionalism that dates back to 1873. Our team is composed of highly skilled professionals dedicated to providing exceptional service and ensuring client satisfaction.

With a presence in various prestigious locations, our agents are recognized for their remarkable work ethic, impressive success rates, and extensive transaction volumes.

• Oversee the effective onboarding process for new Sales Agents, which includes developing Welcome Kits and Benefit Packets, facilitating orientations, and coordinating online profiles.
• Foster a collaborative atmosphere by acting as a liaison between Agents and various departments, including Accounting, Marketing, and Human Resources.
• Gather feedback from the Executive Director of Sales and agents regarding staff performance, involving Human Resources when necessary for disciplinary matters.
• Collaborate with Human Resources on compliance with employment laws, recruitment, onboarding, performance management, and terminations.
• Serve as a point of contact for other departments, including IT, Marketing, and Legal.
• Manage office operations, including facilities management, IT issues, and vendor relations, ensuring a high standard of service.
• Propose innovative ideas and improvements to management regarding operational processes and systems.
• Provide administrative assistance to Agents, including document preparation, mailings, and general inquiries.
• Assist Agents with listing preparations, including photo uploads and credit report requests.
• Manage the ordering and tracking of business materials for all Agents.
• Handle mail processing and maintain a mailing tracker for marketing purposes.
• Prepare marketing materials for client presentations, ensuring quality and accuracy.
• Support Agents with digital marketing initiatives, including photography and production needs.
• Maintain and update office displays and social media accounts.
• Offer backup administrative support as required.
• Assist with various special projects as needed.

• Preferred: Associate's or Bachelor's degree.
• Desirable: 2+ years of experience in real estate or a related field.
• Required: 5-7 years of administrative support experience, ideally in a real estate or sales context.
• Exceptional communication, customer service, and interpersonal skills are essential.
• Proficiency in MS Office Suite, including Word, Excel, Access, PowerPoint, and Outlook.
• Ability to learn and utilize Real Plus software effectively.
• Must maintain confidentiality and handle sensitive information with discretion.
• Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.

Benefits

We provide full-time employees with a comprehensive benefits package, including Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits, Life Insurance, Short-Term and Long-Term Disability, and a 401(k) Retirement plan.

Paid Time Off

Full-time employees are entitled to 2 weeks of vacation and 12 personal/sick days throughout the calendar year.

Equal Opportunity Employer

Brown Harris Stevens Residential Sales, LLC is committed to providing Equal Employment Opportunity and does not discriminate based on race, creed, color, religion, national origin, gender identity, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran status, provided that candidates meet the qualifications for the position.