Assistant General Manager TownePlace Suites Hotel Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at Lafrance Hospitality. As a key member of our leadership team, you will be responsible for assisting the General Manager in leading the hospitality team in all aspects of operating the hotel.
Key Responsibilities:
- Manage Front Office operations, including guest service, registration, and room availability
- Develop and implement policies and procedures to ensure compliance with Marriott and Lafrance standards
- Monitor and assess service and satisfaction trends, and make improvements accordingly
- Manage the housekeeping/laundry department and perform some housekeeping responsibilities
- Meet and greet guests, respond to inquiries, and resolve guest concerns in a timely and friendly manner
Requirements:
- Prior brand hotel experience preferred
- Minimum 2-3 years hotel Front Desk experience
- Detail-oriented with emphasis on building guest relationships
- Availability to work a flexible schedule, including days, nights, weekends, and holidays
Benefits:
- Full-time position with paid time off benefits, health and dental benefits, and 401K
- Travel benefits offered
About Lafrance Hospitality:
We are a leading hospitality company dedicated to providing exceptional guest experiences. Our team is passionate about delivering outstanding service and creating memorable moments for our guests.
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