Front Desk Associate
4 weeks ago
We are seeking a highly skilled Front Desk Associate to join our team at Buffalo Lodging Associates, LLC. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities:
- Deliver outstanding customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Manage the check-in and check-out process, processing payments and handling guest requests.
- Provide information and recommendations on hotel services and amenities, promoting a positive and welcoming environment.
- Take reservations and updates, utilizing our hotel management system to ensure accurate and efficient processing.
- Work effectively in a fast-paced environment, maintaining a high level of productivity and accuracy.
About Us:
Buffalo Lodging Associates, LLC is a hotel management company dedicated to providing exceptional hospitality experiences. Our team is passionate about delivering true hospitality, and we are committed to creating a welcoming and inclusive environment for our guests and associates.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement savings plan with a generous employer match.
- Paid vacation and sick time, as well as paid holidays.
- Tuition reimbursement and flexible spending account options.
- Hotel discounts and wellness programs, promoting a healthy and happy work-life balance.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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