Front Desk Associate

4 weeks ago


Windsor, Connecticut, United States Buffalo Lodging Associates, LLC Full time
Job Summary

We are seeking a highly skilled Front Desk Associate to join our team at Buffalo Lodging Associates, LLC. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities:

  • Deliver outstanding customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Manage the check-in and check-out process, processing payments and handling guest requests.
  • Provide information and recommendations on hotel services and amenities, promoting a positive and welcoming environment.
  • Take reservations and updates, utilizing our hotel management system to ensure accurate and efficient processing.
  • Work effectively in a fast-paced environment, maintaining a high level of productivity and accuracy.

About Us:

Buffalo Lodging Associates, LLC is a hotel management company dedicated to providing exceptional hospitality experiences. Our team is passionate about delivering true hospitality, and we are committed to creating a welcoming and inclusive environment for our guests and associates.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with a generous employer match.
  • Paid vacation and sick time, as well as paid holidays.
  • Tuition reimbursement and flexible spending account options.
  • Hotel discounts and wellness programs, promoting a healthy and happy work-life balance.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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