Front Desk Representative
14 hours ago
Front Desk Agent
At Highgate Hotels, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from check-in to check-out.
Key Responsibilities:
- Ensure a smooth and efficient check-in and check-out process for all guests.
- Handle guest requests and complaints in a professional and courteous manner.
- Provide information and directions to guests regarding hotel facilities and local attractions.
- Process payments and handle cash handling procedures.
- Work collaboratively with other departments to ensure guest satisfaction.
Requirements:
- Previous customer service experience in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to work evenings, weekends, and holidays.
- Ability to lift at least 25 pounds.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Apply Now:
Highgate Hotels is an equal opportunities employer and welcomes applications from all qualified candidates.
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