Front Desk Team Lead

4 weeks ago


Windsor, California, United States Aimbridge Hospitality Full time
Job Summary

The Front Desk Supervisor is a key member of our team, responsible for providing exceptional service to our guests. As a supervisor, you will assist the Front Desk Manager and General Manager in ensuring a smooth and efficient operation of the front desk.

Key Responsibilities
  • Provide attentive and courteous service to all guests
  • Assist with front desk operations, including check-in, check-out, and room assignments
  • Collaborate with the Front Desk Manager and General Manager to achieve departmental goals
  • Ensure a high level of customer satisfaction through effective communication and problem-solving
Requirements
  • Previous experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of hotel operations and policies


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