Enrollment Operations Specialist

2 weeks ago


Tallahassee, United States State of Florida Full time
Position Overview

This role is a crucial part of the Consumer Directed Care Plus Unit, focusing on delivering technical support and expert guidance to various stakeholders, including CDC participants, representatives, consultants, and Area CDC personnel.

Key Responsibilities
  • Provide comprehensive assistance regarding enrollment processes.
  • Facilitate effective communication between participants and program staff.
  • Offer educational resources to enhance understanding of the program.
  • Assist in the processing of enrollment applications and related documentation.
Qualifications

The ideal candidate will possess a strong background in customer service and program management, demonstrating the ability to navigate complex enrollment systems while ensuring a positive experience for all participants.



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