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Ticket Sales Representative
2 months ago
Job Overview
This is a part-time opportunity within the Sales Department at AEG. We are seeking enthusiastic individuals to join our dynamic team as Ticket Sales Representatives. This role is perfect for those looking to gain valuable experience in sports ticket sales while contributing to our mission of delivering exceptional customer service.
Key Responsibilities
As a Ticket Sales Representative, your primary duties will include:
- Building and nurturing professional relationships to foster repeat business and enhance customer satisfaction.
- Utilizing our client relationship management system to maintain effective sales leads.
- Reaching out to previous and potential customers to drive ticket sales.
- Managing incoming sales inquiries from prospective clients regarding various ticket packages.
- Conducting facility tours and appointments to secure new business and establish connections.
- Keeping accurate and comprehensive records of customer interactions.
- Assisting with ticket sales promotional initiatives during all home events.
- Demonstrating regular, consistent, and punctual attendance, with flexibility to work evenings, weekends, and overtime as required.
- Performing additional duties as assigned.
Expectations for All Employees
All team members are expected to:
- Embrace our core operating principles and integrate them into daily work practices.
- Prioritize the customer experience by providing seamless digital options and fostering customer loyalty.
- Be proactive learners and advocates of our innovative products and services.
- Collaborate effectively with colleagues to achieve collective goals.
- Engage actively in feedback systems to enhance service delivery.
- Drive results and contribute to organizational growth.
- Promote an inclusive and diverse workplace culture.
- Act with integrity towards colleagues, customers, stakeholders, and the community.
Compensation and Benefits
The base pay for this position is $15.00 per hour. AEG offers a comprehensive benefits package to eligible employees, designed to support your physical, financial, and emotional well-being.
Qualifications
A Bachelor's Degree is preferred; however, AEG will consider candidates with a combination of relevant coursework and experience, or those with significant professional experience in related fields.
Experience
0-2 years of relevant work experience is preferred.
