Business Development Center Representative

4 weeks ago


Scranton, Pennsylvania, United States Toyota of Scranton Full time

We are seeking a highly motivated and service-oriented individual to join our team at Toyota of Scranton. As a Business Development Center Representative, you will play a key role in informing customers and scheduling appointments for our service department.

Responsibilities include:

  • Inbound and outbound phone calls to inform customers and schedule appointments.
  • Internet service leads and retention and recall campaigns.
  • Re-marketing declined operations and Toyota Care Plus marketing.
  • Pre-write ROs and daily setup for the ASMs.
  • Print and review national service history and Toyota Express Maintenance write-up.
  • Basic warranty assistance for customer concerns and basic understanding of mechanical operations and recall campaigns.
  • Assist the ASMs in updating customers throughout the day and identify potential customers for sales opportunities.

Requirements:

  • High school diploma or equivalent required.

We offer a rewarding and respectful work environment, with a culture based on trust, integrity, humility, and passion. Our employees enjoy a range of benefits, including health insurance, dental insurance, vision insurance, disability insurance, life insurance, and 401K with company match.



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