Business Development Center Representative

3 weeks ago


Scranton, Pennsylvania, United States Toyota Of Scranton Full time

We are seeking a highly motivated and service-oriented individual to join our Service Team at Toyota of Scranton. As a Business Development Center Representative, you will be responsible for communicating with customers, scheduling appointments, and providing exceptional customer service.

Responsibilities:

  • Inbound and outbound phone calls to inform customers and schedule appointments for the service department.
  • Managing internet service leads and retention/recall campaigns.
  • Assisting with Toyota Care Plus marketing and pre-write ROs.
  • Providing basic warranty assistance and identifying potential customers for sales opportunities.

Requirements:

  • High school diploma or equivalent required.

We offer a competitive benefits package, including health, dental, and vision insurance, as well as a 401K plan with company match.



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