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Administrative Support Specialist
2 months ago
This position is more than just a desk job; it encompasses a variety of support functions essential to our operations.
Key Responsibilities:
- Manage shipping and tracking updates for purchase orders.
- Assist the finance team in collecting invoices from suppliers to ensure timely billing.
- Monitor open purchase orders and communicate with vendors regarding their status.
- Welcome visitors professionally, providing information and directing them to the appropriate departments.
- Handle incoming calls and route them to the correct personnel.
- Oversee the automated chat service on our website, assisting customers with their inquiries, particularly regarding account access.
- Process, sort, and manage incoming and outgoing mail.
- Maintain inventory of office supplies, ordering and distributing as necessary.
- Perform various administrative tasks, including file management, correspondence drafting, and research.
- Support warehouse operations with inventory counts, maintenance tasks, and product shipping as needed.
- Occasionally drive company vehicles for pickups and deliveries.
Qualifications:
- Must be a collaborative team player.
- High school diploma or GED required; associate's degree preferred.
- Minimum of 3 years of relevant experience in an office environment, ideally in an administrative capacity.
- Strong organizational skills with the ability to prioritize tasks and work independently.
- Excellent verbal and written communication skills, with a focus on spelling, grammar, and punctuation.
- Dedicated to providing exceptional customer service with strong interpersonal abilities.
- Meticulous attention to detail.
- Proficient in computer applications and capable of operating standard office equipment, with experience in database management.
Benefits:
- 1 week of paid vacation annually after the first year.
- 2 weeks of paid vacation after three years of service.
- 3 weeks of paid vacation after eight years of service.
- Paid sick leave.
- Health insurance available after a specified period, with a significant employer contribution.
- Generous 401(k) plan offered.
- Profit-sharing opportunities after one year of employment.
- Continuing education support.
- 7 paid holidays throughout the year.
- Company closure during the holiday season.
Job Type: Full-time
Company OverviewJPT Graphics, Inc. has been a family-owned business for over 42 years, committed to excellence in our field.