ER Technician

6 days ago


Tyler, Texas, United States Hospitality Health ER Full time
About Hospitality Health ER

Hospitality Health ER is a freestanding emergency room in Tyler, TX, dedicated to providing exceptional patient care and hospitality. Our team is committed to delivering first-class care with a personal touch.

Job Summary

We are seeking a skilled Paramedic/ER Technician to join our team. As a Paramedic/ER Technician, you will play a vital role in providing proficient and competent care to patients of all ages, from neonates to geriatrics.

Responsibilities
  1. Provide and assist with emergency patient care as delegated by the Registered Nurse and Paramedic.
  2. Create and maintain a patient-centered focus by engaging in positive working relationships with patients, visitors, and staff.
  3. Participate in activities to plan, measure, assess, and improve the quality of patient care, including customer service assistance.
  4. Assist in conducting orders by physicians accurately and efficiently, including starting lines, performing EKGs, and drawing blood.
  5. Identify emergencies and provide necessary intervention, recognizing parameters of vital signs and identifying opportunities for immediate attention.
  6. Show initiative and self-direction in providing patient care and support to co-workers.
  7. Communicate effectively with patients and co-workers.
  8. Show knowledge when collaborating with physicians, nurses, and other clinical facilities in making decisions about patient care.
  9. Show leadership and direction with co-workers and other staff members.
  10. Address patient concerns during procedures and explain the process in an informative and reassuring manner.
  11. Use tact, courtesy, and poise when dealing with patients, keeping them calm, and ensuring they receive the best care possible.
  12. Process patient data into the computer, including patient history, anatomical area to be scanned, orientation, age, weight, and position of entry.
  13. Perform equipment quality checks and troubleshoot problems.
  14. Cooperate with facility healthcare personnel and comply with facility policies and procedures.
  15. Greet patients and guests with a warm and welcoming manner, cultivating and implementing a personal patient care initiative that goes beyond for all patients.
  16. Exercise problem-solving and conflict resolution skills when managing patient concerns, referring concerns to designated personnel as needed.
  17. Follow the workflow as assigned and implement changes and procedures with little to no notice, demonstrating flexibility to meet change management requirements.
  18. Adhere to and ensure compliance with HHER policies, procedures, and customer service standards.
  19. Participate in maintaining a safe, clean, and organized environment.
  20. Prepare diligent notes with complete details within information systems to communicate with other staff, supervisors, and auditors.
  21. Display integrity and honesty.
Requirements and Qualifications
  • 2 years of experience working in an ER environment.
  • Exceptional customer service skills.
  • Excellent communication skills.
  • Strong organizational, reasoning, and critical thinking skills.
  • Ability to work under pressure in high-stress situations.
  • Minimum certification: EMT-P.
Pay and Benefits
  • Pay is commensurate with experience.
  • Night shift differential.
  • 401K with company match.
  • Additional benefits for full-time employees.

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