Information Technology Specialist

2 weeks ago

Plymouth, Michigan, United States Mobis North American LLC - Plymouth Full time
Job Overview

Mobis North America, a prominent Tier 1 automotive supplier, is in search of an IT Specialist to enhance operations at its R&D Center.

Role Purpose

The primary objective of this position is to deliver comprehensive computer, systems, and infrastructure support across all departments, including production. Responsibilities include overseeing desktop and laptop hardware inventory and managing tasks assigned to in-house IT support personnel. The role also involves diagnosing equipment and configuration challenges across various applications.

Key Responsibilities
  • Offer general assistance to internal clients regarding IT and security matters.
  • Oversee all activities within the IT department and address any performance-related issues among staff.
  • Assist in the management of IT hardware installations.
  • Monitor and troubleshoot IT and network-related issues.
  • Contribute to the planning of IT strategies and policies.
  • Assess additional requirements and budget implications for new hardware and software.
  • Document reported issues and the solutions implemented.
  • Maintain the integrity of user profiles and system configurations.
  • Secure and refurbish unused workstations.
  • Compile IT/OT reports.
  • Coordinate the disposal of non-functional equipment.
  • Execute other duties as assigned.
Qualifications and Skills
  • Associate degree or equivalent experience is required.
  • A minimum of 3 years of experience in IT systems within a corporate environment.
  • Proficient in Microsoft Office products such as Word, Excel, and Outlook.
  • Strong communication and interpersonal skills.
  • Exceptional customer service and problem-solving abilities.
  • Ability to follow procedures and maintain detailed records accurately.
  • Commitment to resolving user issues effectively.
  • Capability to manage assigned tasks and prioritize workload in a dynamic setting.
  • Basic understanding of server and network operations.

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