Patient Services Coordinator

4 weeks ago


Urbana, Illinois, United States Carle Foundation Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Carle Health. The successful candidate will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.

Key Responsibilities
  • Coordinate and participate in daily clinic preparation, including patient identification, patient check-in, and charge posting.
  • Manage cash and maintain accurate records of patient payments.
  • Assist with patient appointment scheduling and registration.
  • Provide excellent customer service and communicate effectively with patients, physicians, and other healthcare professionals.
  • Maintain confidentiality and handle sensitive patient information with discretion.
Requirements
  • Associate's degree in a related field or three years of experience in an office/customer service environment.
  • Successful completion of medical terminology course within one year of start date.
  • Previous public contact position, basic computer skills, and experience using fax machines, copiers, and other general office equipment.
  • Strong communication and organizational skills, with the ability to prioritize tasks and work in a fast-paced environment.
What We Offer

Carle Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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