Patient Services Coordinator
2 weeks ago
Position Overview
The need for effective support in addressing behavioral health challenges is growing across the nation. As a result, Mindpath Health is undergoing significant expansion and is poised to become a frontrunner in outpatient behavioral health services that integrate personal interaction with evidence-based treatment.
As the Front Office Coordinator, your role will be pivotal in enhancing the patient experience by delivering exceptional customer service to all patients and healthcare providers through both telephonic and face-to-face communications. Furthermore, this position will manage and organize appointments and necessary documentation to ensure the efficient operation of the medical facility and assist in the provision of high-quality patient care.
This is a full-time role, requiring 40 hours per week, Monday through Friday, based in our office.
Qualifications Required
- High School Diploma or equivalent
- Minimum of 2 years of recent administrative or clerical experience
- At least 2 years of customer service experience
- Experience in a healthcare environment is preferred
- Familiarity with EMR systems is advantageous
- Experience handling multi-line phone systems
- Proficient in computer applications, including MS Office (Word, Excel, Outlook, PowerPoint)
- Ability to thrive in a fast-paced, collaborative environment
- Proven problem-solving abilities
- Strong interpersonal and verbal/written communication skills
- Excellent organizational skills with a keen attention to detail
- Medical, Dental, Vision, and Employee Assistance Program
- Long-Term Disability and Life Insurance
- 401k plan with employer matching
- Paid Time Off starting at 15 days annually
- Paid Parental Leave
- Tuition Reimbursement Program
Mindpath Health is dedicated to enhancing access to mental health services that empower individuals to thrive. We achieve this by supporting our clinicians, investing in our workforce, and serving the communities we are part of. As a national leader in mental health care, we are innovating care delivery, reaching patients, and emphasizing clinical excellence. With a team of over 500 mental health professionals, Mindpath Health offers a wide range of services, including psychiatry, interventional psychiatry (such as TMS and esketamine), and psychotherapy.
At Mindpath Health, we provide both telehealth and in-person consultations and coordinate care with primary care providers to ensure a holistic approach to health. We are in-network with most major health insurance companies and have numerous locations across various states, with plans for further expansion.
Discover the rewarding nature of work in mental health
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
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