Patient Services Coordinator III

2 weeks ago


Charlotte, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled Patient Services Coordinator III to join our team at Novant Health. This individual will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Patient Demographics and Insurance Information: Accurately record and update patient demographics, insurance information, and patient charges in a timely and efficient manner.
  • Scheduling and Coordination: Schedule patient appointments in a timely and accurate manner, ensuring seamless communication with patients and healthcare providers.
  • Administrative Support: Provide cross-training in multiple administrative support functions, including data entry, billing, and coding.
  • Communication and Teamwork: Develop and maintain effective relationships with patients, healthcare providers, and colleagues, ensuring a positive and respectful work environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: One year of clerical experience in a medical office setting required.
  • Skills: Proficiency in medical office software, including updating patient demographic information, posting charges, and scheduling patient appointments. Excellent verbal communication skills, with the ability to work with changing priorities and maintain confidentiality.
Preferred Qualifications
  • Computer Software Proficiency: Proficient in the use of all computer software utilized in the practice.
About Novant Health

At Novant Health, we are committed to delivering exceptional patient care and advancing the health of our communities. We believe in the importance of diversity, equity, and inclusion, and strive to create a work environment that is inclusive and respectful of all individuals.



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