Current jobs related to Healthcare Customer Service Specialist - Nashville, Tennessee - Care Now
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist Job DescriptionAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service SpecialistAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerAssist...
-
Customer Service Representative
3 days ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist RoleAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities: Handle customer inquiries and concerns via phone, email, and chat Resolve issues...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist Job DescriptionOverview:The Customer Service Specialist plays a vital role in ensuring exceptional customer experiences by providing timely and effective support through various communication channels. This position requires a high level of professionalism, courtesy, and problem-solving skills to resolve customer inquiries and...
-
Healthcare Customer Service Consultant
2 weeks ago
Nashville, Tennessee, United States Sutherland Full timeAbout SutherlandWe are a digital transformation company that makes digital processes feel more human for our customers. With over 35 years of experience, we have helped customers globally across various industries provide exceptional experiences for their customers.Job SummaryWe are seeking a skilled and attentive Customer Service Representative to support...
-
Travel Healthcare Specialist
3 days ago
Nashville, Tennessee, United States Planet Healthcare Full timeJob Title: Travel Healthcare SpecialistJob Description: Planet Healthcare is seeking a skilled Travel Healthcare Specialist for a travel job in a dynamic healthcare setting.Key Responsibilities:* Provide high-quality diagnostic imaging services as an Echo Technologist* Collaborate with healthcare professionals to ensure excellent patient care* Maintain...
-
Healthcare Marketing Specialist
3 days ago
Nashville, Tennessee, United States BrightSpring Health Services Full timeHealthcare Marketing SpecialistAt BrightSpring Health Services, we are seeking a skilled Healthcare Marketing Specialist to join our team. As a Healthcare Marketing Specialist, you will play a critical role in supporting our Home Health Account Executives in their efforts to develop and maintain comprehensive working knowledge of our organization's...
-
Customer Support Specialist
4 weeks ago
Nashville, Tennessee, United States Healthcare Systems and Technologies, LLC Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Healthcare Systems and Technologies, LLC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely...
-
Customer Service Specialist
1 month ago
Nashville, Tennessee, United States Tennessee Full timeJob Title: Customer Service SpecialistThis is a hands-on position that serves on a highly engaged, customer-focused team. The position coordinates and delivers a range of services, including scheduling, technical support, logistics, contract administration, training evaluation, and other activities to ensure successful training events.Key...
-
Customer Service Representative
1 week ago
Nashville, Tennessee, United States Service Experts Full timeWhy You Should Choose Service ExpertsAt Service Experts, we're committed to providing exceptional customer service and support. Our team is dedicated to helping you resolve any issues you may have with our products and services.Key Responsibilities:Answer incoming calls from customers and assist with call routingMaintain good customer relations and ensure...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States HealthStream Full timeJob Title: Customer Service Specialist IJob Summary:We are seeking a highly skilled and customer-focused Customer Service Specialist I to join our team at HealthStream. As a key member of our customer support team, you will be responsible for providing exceptional phone, email, and chat support to our clients, ensuring their needs are met and their...
-
Nashville, Tennessee, United States Rotech Healthcare Full timeAbout Rotech Healthcare Inc.Rotech Healthcare Inc. is a national leader in providing high-quality medical products and services to patients across the country.We strive to empower patients to manage their health and treatment at home by providing them with the necessary medical equipment and support.Our team is dedicated to delivering exceptional customer...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States HealthStream Full timeJob Title: Customer Service Specialist IAt HealthStream, we are seeking a highly skilled and customer-focused Customer Service Specialist I to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
Customer Service Specialist
3 weeks ago
Nashville, Tennessee, United States ACL Digital Full timeJob Title: Customer Support SpecialistLocation: Downtown Nashville, TNDuration: ContractKey ResponsibilitiesDetermine individual and family eligibility for our Clients care programs.Assist in coordinating and communicating schedules to internal/external Clients.Conduct client interviews, collect facts and information, and compile case data to provide...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Terry's Service Center Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Terry's Service Center. As a key member of our front-line team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key...
-
Customer Service Representative
1 month ago
Nashville, Tennessee, United States HealthStream Full timeAbout HealthStreamHealthStream is a leading provider of healthcare workforce solutions, empowering organizations to work better by helping their people work smarter.Job OverviewWe are seeking a highly skilled Customer Service Specialist I to join our team. As a key member of our customer support team, you will provide exceptional service and support to our...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Terry's Service Center Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team at Terry's Service Center as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service and support to our clients.Develop and maintain strong relationships with customers and colleagues.Utilize computer...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob Title: Customer Service AgentJob Summary:Pacific Advisory Service is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide effective...
-
Customer Service Ambassador
1 month ago
Nashville, Tennessee, United States Terry's Service Center Full time{"title": "Customer Service Representative Position", "description": "At Terry\u0027s Service Center, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.**Key Responsibilities:*** Provide exceptional customer service and support to our valued clients* Utilize strong communication and...
-
Customer Service Representative
2 days ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob SummaryAs a Customer Service Representative at Pacific Advisory Service, you will play a vital role in ensuring seamless customer experiences. Your excellent communication skills, both written and verbal, will be essential in coordinating with customers and the moving team to complete necessary documents and prepare shipments.Key Responsibilities•...
Healthcare Customer Service Specialist
2 months ago
Position Overview
This role is eligible for performance incentives.
About UsAre you seeking a fulfilling career as a Healthcare Customer Service Specialist? Join CareNow, a key player in the nation's foremost healthcare service provider, HCA Healthcare, and explore the opportunities we offer.
Employee BenefitsAt CareNow, we provide a comprehensive rewards package designed to enhance the health, life, career, and retirement of our team members. Our benefits include:
- Extensive medical insurance covering a variety of essential services at minimal or no cost. This includes prescription medication and mental health services, along with complimentary telehealth options and AirMed medical transport.
- Additional choices for dental and vision coverage, life and disability insurance, flexible spending accounts, and supplemental health plans (accident, critical illness, hospital indemnity), as well as auto and home insurance, identity theft protection, legal assistance, long-term care insurance, relocation support, pet insurance, and more.
- Complimentary counseling services and resources for emotional, physical, and financial wellness.
- 401(k) retirement plan with a 100% match on contributions between 3% to 9% based on tenure.
- Employee Stock Purchase Plan offering a 10% discount on HCA Healthcare stock.
- Family support programs including fertility and family building benefits through Progyny and adoption assistance.
- Referral services for childcare, eldercare, pet care, home and auto repairs, event planning, and more.
- Consumer discounts through Abenity and other partnerships.
- Retirement planning assistance, rollover services, and preferred banking partnerships.
- Educational support including tuition assistance, student loan help, certification support, and scholarships for dependents.
- Colleague recognition initiatives.
- Time Away From Work Program encompassing paid time off, paid family leave, short- and long-term disability coverage, and leave of absence options.
- Employee Health Assistance Fund providing free coverage for eligible full-time and part-time employees based on income.
Note: Benefits eligibility may differ by location.
Our team is a dedicated and compassionate group of professionals. Are you passionate about fostering positive patient experiences? If you are committed to the well-being of others, this could be the right opportunity for you. We value your expertise and knowledge.
Key ResponsibilitiesIn this role, you will:
- Efficiently check in patients, ensuring adherence to all Web Check-in protocols.
- Respond to incoming calls to the clinic, providing information or directing inquiries as necessary.
- Accurately verify insurance information in a timely manner.
- Follow the occupational clients' preference card and procedures.
- Review patient documentation for completeness and ensure collection of required insurance and demographic details.
- Complete the Daily Balance Checklist at the end of each shift, ensuring all payment methods are accounted for and documented.
To be successful in this position, you will need:
- A minimum of one year of experience in a clinical patient care environment is preferred.
- To obtain BLS certification within 30 days of employment.
- Strong customer service abilities.
- Proficiency in using multiple computer applications.
CareNow urgent care is dedicated to delivering quality, convenient, and patient-centered urgent care with exceptional service. With over 225 clinics, our physician-led focus prioritizes providing extensive resources and support to our clinical teams. We offer a wide array of urgent care services for families. CareNow is a part of HCA Healthcare, one of the leading healthcare service providers in the nation, comprising 183 hospitals and over 2,300 care sites across 20 states and the UK. Our more than 283,000 HCA colleagues are united by a common goal - to provide patients with healthier tomorrows.
If you are seeking a role that offers personal satisfaction and growth, we encourage you to consider our Healthcare Customer Service Specialist position.
We are an equal opportunity employer and value diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
