Office Coordinator

1 month ago


New York, New York, United States African Communities Together Full time
About the Role

African Communities Together (ACT) is seeking a highly skilled and reliable Office Administrator to provide administrative and operational support to our New York City office.

Key Responsibilities
  • Greet and assist visitors, respond to requests for services, complete intake forms, and refer clients to appropriate departments based on their needs.
  • Screen phone calls and route callers to the appropriate party.
  • Handle incoming and outgoing mail and deliveries.
  • Check and respond to the organization's general inbox.
  • Maintain polite, empathetic, and professional communication in person as well as via phone, e-mail, and mail.
  • Complete administrative tasks, such as filing, photocopying, mailing, and completing required forms and reports.
  • Ensure the physical office space is organized, professional, and welcoming, including organizing and maintaining the storage and filing systems.
  • Oversee the office's maintenance, including liaising with custodial staff and building management for service requests and troubleshooting issues.
  • Collaborate with Operations manager to coordinate in-person office events, arranging catering and organizing logistics, including set-up and clean-up.
  • Track and maintain inventory; work with Operations Manager to order office supplies and equipment.
  • Manage the office petty cash fund, ensuring that all expenses are properly documented.
  • Participate in staff meetings.
  • Anticipate the needs of other staff and clients to ensure seamless and efficient operations.
Requirements
  • Minimum of High school diploma or equivalent.
  • Minimum of 2 years' experience in a professional office setting required.
  • Bilingual fluency in English and French is required, fluency in additional African languages, especially those commonly spoken in West Africa, is highly desirable.
  • Excellent digital literacy and proficiency with technology, including Microsoft Office suite, Google Workspace products (Gmail, Google Docs, etc.), and using the internet to find business information.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Detail-oriented, highly organized, and proactive, with an ability to manage multiple tasks simultaneously.
  • Demonstrated reliability and punctuality in previous roles.
  • Positive, professional communication style, helpful attitude, and concern for the well-being and dignity of ACT's African immigrant members and clients.
  • A passion for ACT's mission and demonstrated commitment to community-centered immigrant justice.
Benefits

We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Account (FSA) and Simplified Employee Pension Plan (SEP-IRA).

Additional benefits include professional development and a sabbatical/longevity bonus.

Paid Time and Holidays Off

African Communities Together (ACT) offers a generous benefits package to full-time employees.

Benefits include two weeks of paid vacation and medical leave, a personal day for every two months worked, paid holidays throughout the calendar year (including federal holidays), and a year-end winter break from December 24th to January 1st.



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