Business Development Manager
2 weeks ago
Integrated Axis is a leader in the IT Outsourcing industry for small to medium sized businesses. Our mission is to deliver exceptional customer experiences. We are seeking a talented Business Development Manager to work directly with existing customers to assess their technology needs, identify gaps, and create strategic roadmaps and budgets.
Key Responsibilities- Develop a deep understanding of customer needs and translate those needs into product requirements that meet their demands.
- Work with customer alignment tools to identify gaps in existing technologies, create business and technical roadmaps for the coming 12 months, and associate a budget to the roadmap.
- Cross-sell services and solutions to existing accounts.
- Map customer needs to the existing product and service catalog.
- Qualify, quote, and close new sales opportunities for current customers.
- Provide timely responses to customer requests for service and product details.
- Conduct on-site or online presentations for customers.
- Work with pre-sales to develop proposals and quotes based on best practices.
- Effectively communicate features and benefits of solutions.
- Maintain in-depth product knowledge, with a focus on business outcomes, not technology.
- Perform sales procedures through activities and opportunities in our CRM while remaining compliant with our policies and procedures.
- Attend weekly sales trainings and sales meetings to stay informed about potential new customers and transactions.
- Bachelor's degree and 2+ years of technical account management or customer service experience, or equivalent combination of education and experience.
- Proficiency in MS Office Suite.
- Strong attention to detail.
- Excellent teamwork habits to function in a cooperative, interactive technical group.
- Strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
- Ability to solve practical problems and deal with a variety of variables where standardization may not exist.
- Ability to effectively present information and respond to questions from managers, sales team, and customers.
- Strong time management and organizational skills.
- Unlimited approved PTO.
- Your birthday off.
- Gym reimbursement.
- Amazon Prime reimbursement.
- Company-provided cell phone and laptop.
- Flexible work schedule.
- Continuous sales education and skilling.
- 401k with company match.
- Vision, Dental, and Medical Benefits.
We are an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status, or any other category protected by applicable federal, state, or local laws.
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