Enrollment Services Specialist
1 week ago
Are you dedicated to facilitating access to quality healthcare for individuals? We invite you to consider the role of an Outreach and Enrollment Navigator.
Position Overview:
As an Outreach and Enrollment Navigator at TAPM, you will be instrumental in assisting patients as they navigate the healthcare landscape, helping them secure healthcare coverage, and linking them with community resources to address barriers to care. Your key responsibilities will encompass:
- Guiding patients through sliding fee applications, Medicaid enrollment, and ACA open enrollment periods
- Educating individuals on insurance options and the services available to them
- Identifying and connecting patients with resources for financial aid, transportation, and housing assistance
- Engaging in community outreach initiatives to inform patients about available services
- Collaborating with the healthcare team to enhance patient outcomes
Essential Qualifications:
- 1 to 3 years of experience in healthcare, community outreach, or similar fields
- Bilingual candidates are preferred (English/Spanish)
Skills and Training:
We welcome candidates who possess proficiency in Microsoft Office, outstanding communication abilities, and the capacity to work autonomously. Additional qualifications include:
- Strong organizational and problem-solving skills
- Familiarity with electronic documentation systems
Analytical Skills:
Ability to manage routine tasks with meticulous attention to detail and make informed decisions within established guidelines.
Independent Judgment:
Perform responsibilities under general supervision, escalating complex cases to the supervisor as needed.
Work Environment:
Operate in a business office setting with moderate noise levels and the requirement to travel locally.
Mental Focus:
Maintain continuous mental engagement and manual dexterity for patient care and record management.
Physical Requirements:
Ability to stand, sit, communicate, and operate a computer with agility.
Safety Protocols:
Adhere to safety measures to ensure the health and safety of patients and colleagues.
Commitment to Quality Improvement:
Participate in quality enhancement initiatives and contribute to making TAPM a patient-centered medical home that prioritizes comprehensive care.
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