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Healthcare Outreach Specialist

2 months ago

Greensboro, North Carolina, United States Triad Adult and Pediatric Medicine, Inc Full time
Join Triad Adult and Pediatric Medicine Inc. (TAPM)

Are you dedicated to facilitating access to quality healthcare for individuals? We invite you to consider the role of an Outreach and Enrollment Navigator.

Position Overview:

As an Outreach and Enrollment Navigator at TAPM, you will be instrumental in assisting patients in navigating the healthcare landscape, helping them secure healthcare coverage, and linking them with community resources to address obstacles to care. Your key responsibilities will encompass:

  • Guiding patients through sliding fee applications, Medicaid enrollment, and ACA open enrollment periods
  • Educating patients about insurance options and available healthcare services
  • Identifying and connecting patients with resources for financial aid, transportation, and housing support
  • Engaging in community outreach initiatives to inform patients about available services
  • Collaborating with the healthcare team to enhance patient outcomes

Essential Qualifications:

  • 1 to 3 years of experience in healthcare, community outreach, or similar fields
  • Bilingual skills are preferred (English/Spanish)

Skills and Training:

We welcome candidates who possess proficiency in Microsoft Office, strong communication abilities, and the capacity to work autonomously. Additional qualifications include:

  • Exceptional organizational and problem-solving capabilities
  • Familiarity with electronic documentation systems

Analytical Skills:

Ability to manage routine tasks with precision and make informed decisions within established guidelines.

Independent Judgment:

Execute responsibilities under general supervision, escalating complex cases to the supervisor as needed.

Work Environment:

Operate in a professional office setting with moderate noise levels and the flexibility to travel locally.

Mental Focus:

Maintain continuous mental engagement and manual dexterity for patient care and documentation.

Physical Requirements:

Ability to stand, sit, communicate, and operate a computer with agility.

Safety Protocols:

Adhere to safety measures to ensure the health and safety of patients and colleagues.

Commitment to Quality Improvement:

Participate in quality enhancement initiatives and contribute to establishing TAPM as a patient-centered medical home that prioritizes comprehensive care.