Territory Service Representative

21 hours ago


Green Bay, Wisconsin, United States Ecolab Full time
About the Role

We are seeking a highly motivated and customer-focused Territory Service Representative to join our team at Ecolab. As a Territory Service Representative, you will be responsible for providing exceptional service and sales support to our customers in the hospitality and foodservice industries.

Key Responsibilities
  • Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems.
  • Assist in the installation of equipment and solutions.
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts.
  • Leverage tools and technology to conduct service visits and recommend unique programs and solutions to customers.
  • Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained.
  • Provide emergency service to existing customers via phone or in person, as needed.
  • Manage equipment, parts, and inventory to control costs.
Requirements
  • High School Diploma or GED.
  • 1 year of mechanical service, customer service, food service, or hospitality industry-related experience OR Associate Degree.
  • Availability to provide emergency assistance to customers, which may occur at night, on weekends, and over holidays.
  • Must have a valid driver's license and acceptable Motor Vehicle Record.
Preferred Qualifications
  • Associate degree.
  • Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.
  • Previous sales experience.
About Ecolab

Ecolab is a leading global provider of solutions and services for the hospitality, foodservice, and institutional markets. We help our customers achieve clean water, safe food, and healthy environments through our comprehensive program of customized cleaning and sanitizing solutions.



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