Current jobs related to Guest Services Coordinator - Boston, Massachusetts - Barkan Management Company

  • Guest Services Agent

    4 weeks ago

    Boston, Massachusetts, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring all necessary information is accurate and...

  • Guest Services Representative

    2 months ago

    Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for its exceptional service and unparalleled guest experiences. Our purpose is to create lasting impressions that enrich lives by connecting with people and the world around us.About the Role:We are seeking highly motivated and organized individuals to join...

  • Guest Services Agent

    3 weeks ago

    Boston, Massachusetts, United States Restaurant Associates Full time

    Job Title: Guest Services AgentAt Restaurant Associates, we are seeking a skilled Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring...

  • Guest Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Langham Hotels International Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Langham Hotels International Limited. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences, ensuring that every guest has a memorable stay with us.Key ResponsibilitiesProvide sincere and anticipatory service to guests,...

  • Guest Service Representative

    1 week ago

    Boston, Massachusetts, United States Marriott International, Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include checking in and out guests, processing room reservations, and handling guest requests and complaints. You will also be responsible for securing payment, verifying and...

  • Guest Service Representative

    2 weeks ago

    Boston, Massachusetts, United States Marriott Full time

    Job SummaryAs a Guest Service Representative at Marriott, you will be responsible for providing exceptional customer service to our guests. This includes organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and ensuring that all guest needs are met.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Services Representative

    3 weeks ago

    Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register hotel guests, explain the...

  • Guest Services Associate

    4 weeks ago

    Boston, Massachusetts, United States Hostelling International USA Full time

    Job Title: Guest Services AssociateWe are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Hostelling International USA. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere, and maintaining the highest standards of...

  • Guest Services Associate

    3 weeks ago

    Boston, Massachusetts, United States Highgate Hotels Full time

    Job Title: Guest Services AgentAt Highgate Hotels, we are seeking a highly skilled and customer-focused Guest Services Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service...

  • Guest Services Specialist

    2 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a Guest Services Specialist to join our team. This role is responsible for providing direct care to guests, responding to their needs in a timely and professional manner, and assisting with the development and implementation of a housing pathway.The ideal candidate will have a minimum of one year of experience in the...

  • Guest Services Representative

    1 month ago

    Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register...

  • Guest Service Associate

    3 weeks ago

    Boston, Massachusetts, United States Global Partners Full time

    Job Title: Guest Service Associate Job Summary: We are seeking a Guest Service Associate to join our team at Global Partners LP. As a Guest Service Associate, you will be responsible for providing exceptional customer service and ensuring a high level of store appearance. Key Responsibilities: * Provide friendly and professional customer service to...

  • Guest Services Representative

    3 weeks ago

    Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register...

  • Overnight Guest Service Ambassador

    2 weeks ago

    Boston, Massachusetts, United States The Langham, Boston Full time

    Job SummaryThe Overnight Guest Service Agent will provide exceptional service to guests, ensuring memorable stays through anticipatory and sincere service. This role requires proficiency in both Guest Service Agent and Bellperson responsibilities, aiming to increase long-term guest loyalty and satisfaction.Key ResponsibilitiesGuest Service Agent...

  • Guest Services Representative

    1 month ago

    Boston, Massachusetts, United States Live Nation Full time

    Job SummaryLive Nation Entertainment is a global leader in live entertainment, and we're seeking a skilled Guest Services Representative to join our team at MGM Music Hall Fenway. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key...

  • Overnight Guest Service Ambassador

    3 weeks ago

    Boston, Massachusetts, United States The Langham, Boston Full time

    Job Title: Overnight Guest Service AgentJob Summary:We are seeking a highly skilled and experienced Overnight Guest Service Agent to join our team at The Langham, Boston. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and ensuring a seamless experience for our...

  • Dining Room Service Coordinator

    3 weeks ago

    Boston, Massachusetts, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled In-Room Dining Coordinator to join our team at AccorHotel. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests in the comfort of their own rooms.Key ResponsibilitiesAnswer In-Room Dining phone calls within 3 rings, using correct salutations and...

  • Hotel Guest Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Marriott Full time

    Job SummaryWe are seeking a skilled and friendly Bell Person to join our team at Marriott International. As a Bell Person, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable experience for our guests.Key ResponsibilitiesAnticipate and address guests' service needs, providing personalized assistance and ensuring...

  • Guest Services Associate

    4 days ago

    Boston, Massachusetts, United States The Museum of Science Full time

    Job SummaryThe Museum of Science is seeking a highly skilled Guest Services Specialist to join our dedicated team. As a key member of our reservations and information contact center, you will provide exceptional customer service to diverse Museum audiences, promoting a welcoming and comfortable environment for all.Key Responsibilities:Manage phone calls and...

  • Guest Services Representative

    1 month ago

    Boston, Massachusetts, United States Live Nation Full time

    Job Summary:Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We're seeking a Guest Services Representative to provide exceptional customer experiences at MGM Music Hall Fenway.Key Responsibilities:Deliver outstanding customer service to maintain customer...

Guest Services Coordinator

2 months ago

Boston, Massachusetts, United States Barkan Management Company Full time
Job Description

Position Overview

The Guest Services Coordinator is responsible for fostering a secure and welcoming environment for residents, ensuring that all individuals entering the premises are greeted and screened appropriately. This role requires delivering personal services to residents in a prompt, courteous, and professional manner.

Key Responsibilities:

  • Maintain comprehensive knowledge of property rules, regulations, and policies.
  • Professionally welcome and greet all residents and guests, demonstrating a readiness to assist.
  • Announce guests to their respective units.
  • Acquire familiarity with local service providers, including transportation, cleaning, pet care, and food delivery services.
  • Ensure the front lobby is consistently well-kept, addressing maintenance issues such as chipped paint and ensuring proper lighting and cleanliness.
  • Handle resident requests for personal services and coordinate with staff to fulfill these requests promptly.
  • Supervise the Page staff during shifts, ensuring adherence to uniform standards and attendance.
  • Guarantee that the front desk is always staffed and operational.
  • Accept deliveries according to established policies, maintaining accurate logs for mail and packages.
  • Receive maintenance requests from residents and direct them to the appropriate personnel during business hours.
  • Strictly adhere to key control policies, ensuring that all visitors requiring access are authorized.
  • Verify that all contractors entering the building are properly identified and follow security protocols.
  • Enforce building rules and regulations as outlined by management.
  • Monitor security and life safety systems, reporting any issues to the appropriate authorities.
  • Assist new residents with the setup of services such as newspapers, cable, and laundry.
  • Provide information about local events and activities to residents.
  • Introduce new services that may benefit residents.
  • Document resident requests and issues promptly, notifying the relevant departments for resolution.
  • Complete incident reports as necessary.
  • Perform additional duties as assigned by the Head Concierge or Property Manager.
  • Maintain an updated list of local vendors for various services.
  • Ensure a professional appearance, with a clean and polished uniform.

Qualifications:

  • Extensive knowledge of the local area, including dining, transportation, and events.
  • Proven experience in customer service and hospitality.
  • Exceptional communication skills, both verbal and written.
  • Commitment to personal appearance and service excellence.
  • Demonstrated reliability and punctuality in previous roles.
  • Engaging and attentive personality, contributing positively to a team of hospitality professionals.

Company Overview

Barkan Management Company is a well-established entity in the real estate sector, recognized for its success in property management, construction, and development since 1964. With a workforce of over 750 professionals, we provide exceptional services to numerous residential communities across multiple states. Our commitment to quality and client satisfaction sets us apart in the industry.

We offer competitive compensation and a comprehensive benefits package, including health, dental, vision, life insurance, and retirement plans.