Retail Shift Manager

1 day ago


Silver Spring, Maryland, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members.

Job Summary

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) to provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items.

Key Responsibilities
  • Provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.
  • Process loans and extensions, coming to jointly satisfactory terms regarding items to be pawned.
  • Supervise and coach store Team Members, performing opening and closing store procedures.
  • Build solid ongoing customer relationships, displaying excellent communication and interpersonal skills.
Requirements
  • High school diploma or GED.
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience.
  • Able to pass a criminal background check and drug test.
  • Valid driver's license and auto insurance.
  • Adhere to all Company policies, procedures, and regulations.
What We Offer
  • Competitive wages based on experience.
  • Monthly UNCAPPED bonus potential paid on store and individual performance.
  • Great working hours.
  • 401(k) with Company match.
  • Generous paid time off.
  • Holiday pay.
  • Store discount.


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