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Customer Service Retail Associate

2 months ago

Silver Spring, Maryland, United States CVS Corporation Full time

Position Title: Retail Store Associate

Job ID: BR

Category: Cashier

Job Overview

As a vital member of the CVS Health family, Retail Store Associates contribute significantly to our mission of enhancing health care for individuals, businesses, and communities. Your skills and dedication will help us provide essential support to each person's unique health care journey. Join our extensive team and make a positive difference in the lives of countless customers.

Key Responsibilities:

  • Deliver exceptional customer service by anticipating needs, showing empathy, and proactively addressing any service challenges.
  • Engage customers with a friendly greeting, maintain eye contact, and assist them in locating products as needed.
  • Accurately perform cashier responsibilities, managing cash, checks, and credit card transactions while adhering to company policies.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and managing inventory tasks as directed.
  • Support store opening and closing procedures as required.
  • Provide assistance across all departments, ensuring they are well-stocked and operational, while staying informed about updated services.
  • Collaborate with pharmacy staff when necessary, including taking on regular shifts to foster career growth.
  • Promote and support new CVS services and loyalty programs that align with our commitment to improving health.

Qualifications:

Required:

  • Must be at least 16 years of age.
  • Ability to remain on your feet for extended periods.
  • Capability to lift and exert up to 35 lbs occasionally, and up to 10 lbs frequently.
  • Close visual acuity for tasks such as reading and inspecting small details.

Preferred:

  • Previous experience in a retail or customer service environment.

Education:

High School diploma or equivalent.

Company Overview:

At CVS Health, we are united by a common purpose: to bring our heart to every moment of health care. This commitment drives us to deliver human-centric health solutions in a rapidly evolving world. Our brand, centered around heart, emphasizes that how we provide our services is just as crucial as what we deliver.

We encourage a culture of diversity, inclusion, and belonging, empowering every employee to play a pivotal role in transforming our workplace and enhancing our ability to innovate.

CVS Health is an equal opportunity employer, committed to affirmative action and non-discrimination in all employment practices.